By attracting the very best dedicated people, and by providing superior customer service and professionalism, ServiceMaster Advantage has grown to become one of the top 200 ServiceMaster on-location franchisees in the world. ServiceMaster Advantage has qualified restoration technicians, and is a member of IICRC, EPA, and Contractors state License Board.
Meet our Team
Brock and Franse Mathews- Owners
On October 22, 2004, having prior experience in the restoration business, Franse Mathews purchased ServiceMaster Advantage. About a year later, Brock Mathews joined Franse in marriage and business. With Brock’s background in concrete and construction, disaster restoration seemed like second nature and he joined the company with great visions for the future. Shortly thereafter, ServiceMaster Advantage incorporated as Franock Enterprises Inc. doing business as ServiceMaster Advantage now referred to as SMA. In 2007 Brock and Franse purchased ServiceMaster Capitol Cleaning in Rancho Cordova, expanding ServiceMaster Advantages territory.
Brock and Franse Mathews have three beautiful children, Anneke, Ellie, and the newest addition Brock Parker. God has blessed them with children that both enrich their lives, and bring new meaning to sleepless nights. Franse is now a stay at home mom with the little ones, while Brock is running the day to day operations of the business.
Eric Ramirez- Crew Chief
Eric came to ServiceMaster Advantage with knowledgeable skills and experience in home restoration. He is a big help to our company and he can be of help to you by answering any questions you may have, and by performing the procedures needed to restore your home. As Crew Chief he supervises the other technicians while ensuring that the job is being performed to perfection and to your satisfaction.
Jackie Irrgang- Project Manager
Jackie Irrgang has been with ServiceMaster Advantage since 2007 and is an integral part of day to day operations. As Fire Coordinator Jackie is the face of ServiceMaster Advantage to customers who are in distress after suffering a devastating loss and she handles it with compassion and professionalism. Jackie is recognized throughout the restoration industry as a leader in fire coordinating knowledge and ServiceMaster Advantage is proud to have her on the team.
Jackie is a proud mother of a beautiful daughter who lives in the bay area. Her best pal is her Pit Bull named Midget, whom she adopted. Jackie and her daughter are regular volunteers when it comes to animal rescue and prevention of cruelty to animals causes.
Karen Hoover - Marketing Representative
Karen joined our team in May of 2012. She is a wonderful asset to our company and we are delighted to have her as our Marketing Representative.
Karen loves to visit Insurance Agents throughout the San Joaquin, Sacramento and El Dorado Counties, they are also delighted to have her visit. Her goal is to educate agents, property management companies and other industries on the importance of water, fire and mold mitigation. With her bright smile and warm heart she will go far.
A native of Alameda, California, Karen spent many years working for personal injury attorney’s, as a Legal Secretary, Medical Records and Billing Clerk and in Claims Negotiations. After marrying her husband, who is a Lodi, CA. native, Karen continued working and living in the Bay Area, until she was 7 months pregnant with her son. This is when she decided that seeing her husband and step-daughter on weekends and commuting 3 hours one way, was just too much and decided to move to Lodi full-time. This meant leaving her job and employer that she loved. But when she traded the working life for motherhood, it was all well worth it. “Being a stay at home mom was something I am glad I got to experience and would not trade for the world!”. That was 5 years ago and since then Karen has worked for a few attorney’s, but is excited about her current role working as the new Marketing Representative for ServiceMaster Advantage . “This is something I have never done before”, says Karen.
Melissa Awad- Estimator, A/P-A/R, Scheduling
Melissa Awad has been a part of the ServiceMaster Advantage family since 2010. Melissa has been in the restoration industry since 2008. As the Estimator/Accountant she oversees the day to day operations of the company; Estimating, billing, scheduling, collections, A/R, A/P. This is just a few of the areas that she specializes in.
Melissa is a proud mother of an adorable energetic two year old named Jemma. When she’s not busy chasing Jemma around the house, she enjoys being with family, singing in the church choir & enjoying life.
The Cleaning Crew
Our cleaning crew is # 1 in the industry. They specialize in fire cleaning. When a customer has a fire in their home, our crew performs pack outs, structure cleaning, contents cleaning and move backs. They do what it takes to get the residence in pre-loss condition.
Their performance is outstanding.